Last updated: 18/08/2025
Welcome to Hasvika Hilltop Resort and Hotel (HHRH). Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book with us.
1. Information We Collect
When you interact with our website, we may collect the following information:
- Personal Information: Name, email address, phone number, billing details, and payment information when you make a booking.
- Booking Details: Check-in and check-out dates, room preferences, and guest details.
- Technical Data: IP address, browser type, device details, and cookies for website performance and analytics.
- Communication Data: Any messages or inquiries you send through our contact forms, WhatsApp, or email.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and confirm your bookings.
- To provide customer support and respond to inquiries.
- To send booking confirmations, reminders, and promotional offers.
- To improve our website’s functionality and guest experience.
- To comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your personal data. However, we may share your information with:
- Payment Gateways (Razorpay): To securely process your payments.
- Third-Party Booking Platforms (Booking.com, Agoda, etc.): If you book through them.
- Service Providers: For website hosting, analytics, or technical support.
- Legal Authorities: If required by law.
4. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze website traffic. You can choose to disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We implement strict security measures to protect your personal information. However, please note that no online data transmission is 100% secure.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Request correction of inaccurate details.
- Request deletion of your data (subject to legal obligations).
- Opt-out of marketing communications.
7. Third-Party Links
Our website may include links to external platforms such as Instagram, YouTube, or booking platforms. We are not responsible for their privacy practices, so we recommend reviewing their policies separately.
8. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
📍 Hasvika Hilltop Resort and Hotel
No.1 Arasan Kodai, Thandigudi, Kodaikanal (TLK), Dindigul Dist – 624216
📞 +91 9788155061 | +91 7904290816
📧 reservations@hhrh.in
